Operations
Run circular at any scale.
Item-level inventory, cycle and return management, recurring billing, logistics and analytics — built for circular commerce, native to Shopify.
Inventory
Every item tracked, from first scan to last.
Supercycle replaces Shopify's stock counter with serialised, item-level inventory across rentals, returns and resale.
Serialised inventory
Every item gets a unique serial number — a digital fingerprint. Track condition, status and full lifecycle history. Attach physical tags using QR codes, barcodes or RFID for fast identification at any touchpoint. Bulk import inventory via CSV, manage items individually or retire them when they reach end of life.
See full lifecycle history per unit in the items view, run bulk operations like retiring stock or moving locations from item actions, and onboard your back catalogue in minutes by importing products from CSV.
Scanner app
Manage inventory from Android or iOS. Scan QR codes, barcodes or RFID tags to create items, process returns, update warehouse locations and assign rentals on the go. Available on the Apple App Store and Google Play Store with full RFID support on Zebra handhelds.
Drive every floor workflow — fulfilment, returns, condition checks, location moves, item creation — straight from scanner actions, with full RFID support on Zebra handhelds.
Smart allocation
Ally, the allocation algorithm, assigns new cycles to the most optimal item automatically — maximising future availability and flexibility for upcoming customers. Allocation considers upcoming bookings, item conditions and processing status to keep your inventory working as hard as possible.
Item conditions
Track item condition through its lifecycle — unused, used, repairable, unrepairable. Create custom conditions and use them to drive pricing, visibility or automation workflows. Conditions can be used to set different resale prices or take items temporarily out of circulation.
Logistics
Fulfilment that fits circular.
Multi-location inventory, configurable buffers and pickup-in-store options — built for the operational reality of rental and resale.
Locations
Run circular across multiple warehouses or stores. Assign items to pick locations, configure shipping zones and manage availability per location. Offer pickup-in-store as a fulfilment option to drive footfall and reduce shipping costs.
Offer pickup in store as a fulfilment option to cut shipping cost, drive footfall and turn every store into a circular fulfilment node.
Logistics buffers
Set turnaround buffers between rentals so items have time to be processed, cleaned and prepared. Configure separately for delivery and pickup to match your fulfilment workflow. Buffers automatically affect availability shown to customers at checkout.
Analytics
Understand your circular business.
Item-level reporting, customer segmentation and operational insights to optimise utilisation, retention and revenue.
Customer segments
Build segments based on rental activity, lifetime value, outstanding balance or any custom criteria. Use segments to target campaigns, automate workflows or analyse cohorts.
Item-level reporting
Track utilisation, lifecycle and revenue attribution at the individual item level. Identify your best-performing units, retire underperforming stock, and forecast inventory needs.
AI
Run operations with natural language.
Connect your AI assistant directly to Supercycle and operate the business from a chat window — query inventory, manage cycles, chase returns and reconcile charges without ever opening the admin.
Operators MCP
Query cycles, inventory, customers and returns using natural language. Trigger operational tasks — flag overdue returns, audit allocation, retry failed charges — by asking your AI assistant. Read tools are auto-approved; write tools request confirmation before making changes. Works with Claude, ChatGPT and any MCP-compatible client via OAuth.
Connect in minutes via OAuth — no API keys to manage. Read across cycles, inventory, customers and returns through a curated tools surface, with write actions gated by an explicit-confirmation security model.
Frequently asked questions.
Can I run multiple warehouse locations?
Yes. Configure multiple locations and assign items to specific pick locations. Logistics buffers and pickup-in-store rules can be set per location to manage availability across your fulfilment network.
How does the allocation algorithm choose items?
Ally, the allocation algorithm, looks at all available items for a product and assigns the one that maximises future availability. It accounts for upcoming bookings, item conditions and processing status to keep your inventory working as hard as possible.
Explore the rest of the platform.
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